Privacy Policy
Last updated: March 25, 2026
Packhorse is a trip planning app built by Benjamin Baumann. This policy explains what data we collect, why, and how we handle it. The short version: we collect only what's needed to make the app work, we don't sell your data, and we don't run ads or trackers.
Data we collect
When you use Packhorse, we store the following:
- Account information — your email address or Apple ID, used for authentication
- Profile information — your display name and any profile details you provide
- Trip data — trips, destinations, accommodations, transportation, notes, and other itinerary details you create
- Travel documents — passport details, visas, tickets, and other documents you choose to store
- Group membership — which travel groups you belong to and your role within them
- Photos — images you upload for trip covers or documents
How we use your data
Your data is used to:
- Authenticate you and maintain your session
- Store and display your trips, itineraries, and travel documents
- Enable group collaboration so your travel companions can see shared trip details
- Search for accommodations when you use the hotel search feature
We do not use your data for advertising, profiling, or analytics beyond basic service operation.
Third-party services
Packhorse uses the following third-party services:
- Supabase — authentication and database hosting
- Travelpayouts / Hotellook — hotel search and booking links (when you search for accommodations, your search criteria are sent to this service)
- Google Maps — place search and location data
- Fly.io — API server hosting
Each of these services has their own privacy policy. We do not share your personal information with these services beyond what is necessary to provide the app's features.
Data storage and security
Your data is stored in a PostgreSQL database hosted by Supabase. All data is transmitted over HTTPS. Authentication is handled via secure tokens. We do not store passwords — authentication is handled through email magic links or Apple Sign-In.
Data sharing
Your trip data is shared with other members of your travel groups — that's the core purpose of the app. Beyond that, we do not sell, rent, or share your personal data with anyone.
Data retention and deletion
Your data is retained as long as you have an active account. You can request deletion of your account and all associated data at any time by contacting us. Upon deletion, your data will be permanently removed from our systems.
Children's privacy
Packhorse is not directed at children under 13. We do not knowingly collect data from children under 13.
Changes to this policy
We may update this policy from time to time. If we make significant changes, we'll update the date at the top of this page.
Contact
If you have questions about this policy or want to request data deletion, contact us at ben@thisisbam.com.